Valerie Gilbert
Brenda Richardson, CPCU
Brenda began her insurance career in 1976, and has worked in retail, MGA, and company levels in the industry. Due to her immense knowledge and experience in the field, she has successfully developed a profitable book of business and written countless hard-to-place risks; all while establishing blossoming relationships with numerous agents and carriers. In 1991, […]
Hannah Vatland
Shiann Robinson
Madeline Parsons
Madeline graduated from Texas Tech University in 2020 with a degree in Communication Studies and a minor in Media Strategies. In 2021, she joined Ashley as the third generation in the family business. From 2021 to 2025, Madeline served as our Marketing Coordinator. She currently holds an underwriting position on Heather Nelson’s team, where she […]
Heather Nelson
Heather Nelson graduated from Texas State University with a degree in organizational communications. After completing her degree, she spent several months interning with a broker at Lloyd’s of London. Heather has held various positions in marketing and underwriting on the MGA side and currently serves as Assistant Vice President, Senior Underwriter, and Marketing Director. She […]
Shannon Boland
Shannon Boland’s career began in 1988 at a retail agency. Over the next 10 years, she dedicated her time to studying risk management to obtain knowledge and credentials including life and health license, property and casualty license, paralegal certification, and ACSR designation. In 1997, she discovered the Surplus Lines Industry and joined Surplus, Inc. She […]
Billie Gorrell
Billie Gorrell, co-founder of Ashley General Agency alongside her father, E. Lyle Ashley, works closely with companies both domestically and internationally, enjoying the many facets of the insurance industry, particularly the relationships she builds with people. Before founding her own agency in 2010, Billie served as Assistant Vice President and Brokerage Underwriting Manager at HRH/Bliss […]
