Shannon Boland’s career began in 1988 at a retail agency. Over the next 10 years, she dedicated her time to studying risk management to obtain knowledge and credentials including life and health license, property and casualty license, paralegal certification, and ACSR designation. In 1997, she discovered the Surplus Lines Industry and joined Surplus, Inc. She worked as a Customer Service Representative, CSR Manager, and quickly advanced to a multi-lines contract and brokerage underwriter. Today, Shannon serves as Senior Underwriter Vice President for AGA. She holds Managing General Agent and Surplus Lines licenses. In her free time, she enjoys shopping, gardening, and spending time with her grandbabies.